Our diverse workforce spans the globe. Find out what some of our employees think of being part of the team.
I am a software developer, working on multiple different components of the product suite. I joined Vela in 2012 after taking part in NYSE Euronext’s Capital Markets Academy (CMA). Having come from a nontechnical background with a BSc Applied Mathematics from Queen’s University Belfast, this offered an excellent opportunity to cross over into a development role. I have always had an interest in the financial services industry and incorporating my love of technology made Vela the perfect fit.
As part of the Platform Development team, my role requires a lot of flexibility, as we support multiple products across various platforms and languages. I can be working on anything from mastering new technologies and understanding the product lifecycle to designing and writing software, troubleshooting bugs or providing direct support to our clients. Every day is a new challenge, which keeps things exciting.
Vela provides a great working environment full of opportunities and challenges, which is why I love what I do -- no day is ever the same. Our team’s combination of financial and technological expertise is what makes it such an interesting place to work.
I am a regional client services manager, a position I was promoted to in 2014 after Vela completed the acquisition of the Wombat business from NYSE Technologies. My team and I work to ensure that all of our clients’ needs are being met, which is a hugely rewarding job given the number of interesting and inspiring people we get to work with, both internally and externally.
Our team primarily works to identify, troubleshoot and resolve any product related issues a client might have. As a manager, I also work to help each of our team members reach his or her fully potential, which is one of my favorite aspects of the job.
We’re fortunate to work in a fun and friendly working environment, which is key for us since the pressure can build at times when working to resolve a client issue. Senior management is also extremely supportive of all of us. Charles Schwab once famously said, “the way to develop the best that is in a person is by appreciation and encouragement." That very much sums up what I feel the general approach is here, and it’s what I consider as the most attractive aspect of a career at Vela.
I’ve worked as Software Engineer at Vela for the past five years, joining after I received my Masters in Computer Science from SUNY Binghamton University. My primary responsibilities include developing new market data feed handlers and supporting existing our feeds as well as new feature addition development. I work closely with our clients to collect their requirements and implement them in our existing framework.
It’s amazing to be a part of great development team here in New York. As a Dev Lead I’m mostly involved in development of upcoming deliverables and new features for product. I work closely with my teammates, discussing new ideas and approaches to take while tackling the problem at hand. I also interact with our client support team daily and help them out with the ongoing issues and any development assistance they require. We coordinate regularly with our clients so as to make sure we are capturing their requirements correctly and communicating the progress of the ongoing developments. We work in a dynamic and fast paced environment, which makes this job very interesting.
Vela is a challenging place to work, but that’s one of the things I like the most about it – it feels like every day I learn something new. Here in New York we actually just moved into a new headquarters in midtown, which is exciting. The new space is modern and bright and open, fostering collaboration and teamwork.
As Vela’s Global Head of Account Management, my role is pretty straightforward – to ensure that our clients globally are receiving the level of service and performance that we all expect, period. Doing this effectively requires that our team not only be intimately familiar with each of our clients and their individual needs, but also understand the many areas of our own business (technology, operations, finance, etc.) that impact our clients, as well as the macro business trends that affect us all.
Vela’s product suite can best be described using words such as sophisticated, dynamic and advanced. Given the intricacies of these market data solutions and the global reach of the organization, Account Management at Vela strives to serve as an internal advocate for our clients. The end goal is to streamline the communication process, provide premium-level service as it relates to clients’ daily workflow, and also ensure that other teams are aware of how our clients are structured and use our products. Given the constantly evolving nature of our industry’s landscape, it is also imperative that account management consistently communicates with clients to ensure they are aware of our latest technology solutions. We must also demonstrate the ability to navigate complex organizations, create and maintain relationships with key decision makers and end users, and effectively communicate to other teams within Vela when dealing with client issues. Truly understanding client needs, in an effort to strategically develop new solutions for gaps in workflow, is a hugely important and an ongoing process.
Vela is based in midtown Manhattan, which is not only a primary center of the financial industry globally but also, in my humble opinion, one of the greatest cities in the world. Our location in NYC puts us in close proximity to a significant number of our clients, which affords us the opportunity to get in front of them on a fairly consistent basis. I have the luxury of sharing office space with a broad cross-section of Vela employees; the Executive Team, Sales, Marketing, Development, Human Resources and IT. The Leadership Team can best be described as pragmatic, focused on innovation, cognizant of the competitive landscape, and employing a strategy that keeps our company moving onwards and upwards. Additionally, and quite possibly more importantly, Management understands the value of its employees and constantly keeps their best interests in mind. The importance of values such as communication and transparency are consistently reinforced, and because of the team’s ability to effectively convey this, confidence is instilled on a global level. Whether we’re talking about NYC, Chicago, London, Belfast, Manila or Pune, Vela employees can be described as intelligent, thoughtful, hard-working and low maintenance. Everyone understands their role and is eager to play their part in making this company as successful as possible. It’s a place with a start up feel, but also a proven track record of success. In short, it’s just an absolutely awesome place to work.
I’m a Sales Engineer based in Vela’s London office. I joined the firm in Belfast as a fresh faced graduate with an MSci Applied Maths and Physics from Queen’s University Belfast. I was looking for a role that would allow me to apply the transferable skills from my degree in a productive and tangible way to help me build a strong foundation for a career in financial services.
I started out in the Client and Data Services as a Product Analyst before elevating to Senior Product Analyst and finally to my current position earlier this year. My role is multifaceted as it bridges the gap between technical and business, which I love since it allows me to develop in several different areas. I support the sales team throughout the sales life cycle, working with clients and liaising with multiple teams (internal and externally) in order to provide optimized solutions. It’s a busy and fast paced environment, so alongside analytical abilities time management and strong organizational skills are a must.
I loved working in the Belfast office as it has a strong social aspect, with teams regularly going out for lunch or drinks on a Friday to post-mortem the week. I was, however, ready for a new challenge and was consequently thrilled when Vela offered me the chance to make this leap and take a new role in London. The experience has been fantastic overall; it’s provided a change of pace, offered new challenges and allowed me to form stronger bonds with our existing client base and new relationships with prospective clients. I’m extremely grateful and thankful for how Vela has supported me in my career development over the past number of years and I can’t wait to see where the future takes me.
I lead the global Client Services team, which spans Belfast, London, New York, and Manila. Our group provides first and second line support, technical account management and professional consulting services. I joined the firm in 2014 following a six-year stint at NYSE Euronext, where I worked with many of my current colleagues when our business was still part of NYSE Technologies. Most recently we have been working to integrate SMDS, SREX and DART support into our team to ensure that we have subject matter experts across all regions and are adequately resourced and trained to meet the needs of our clients, whenever the need arises.
In the Client and Data Services group we support clients throughout the entire product life cycle: installation, maintenance and upgrading. This involves troubleshooting issues and liaising with engineering teams (internal and externally) in order to provide optimized solutions for clients. Issues we deal with range from service interruptions to configuration queries and everything in between, which means that every day we encounter fresh challenges. It’s a busy and fast paced environment, so alongside analytical abilities time management and strong organizational skills are a must.
Every day presents itself with a new challenge and there is never a dull moment working in such a fast-paced environment. That said, there is a good social aspect in the office, with our team regularly going for lunch or drinks. We also take part in events to raise money for local charities, including a number of people in the office running the Belfast marathon each year. The firm has provided me with the opportunity to travel to a number of different locations, including Manila, New York, London, Paris and Amsterdam, which is something I’ve very much enjoyed. I am also a massive sports fan, so like to play football/soccer to unwind outside of the office.
I am the operations manager at our Manila office, which provides Managed Services to Vela’s clients globally. In addition to helping manage our HR, administrative and finance duties in the region, my role also includes a client relations component, including the management of any service issues that arise.
Most days begin with a review of any issues that have occurred during our overnight and have been handed over to our team in APAC to pick up. We then work to allocate any tasks to the team to ensure they are addressed as efficiently and thoroughly as possible. Throughout the day I am typically involved in following up any of these issues, as well as working on various HR and administrative needs that arise.
One of my primary objectives is to promote effective collaboration and a happy overall working environment here in the office, and the fact that our team gets along so well is something I take great pride in. It sounds trite, but we really do treat each other as members of a family. In addition, one of the things I like the best about my role is that is there really isn’t a “typical” routine; the variety keeps me learning and energized.
I work in the firm’s Engineering group, leading a team of software engineers in Belfast responsible for the Platform and DART product streams. I joined Vela in July of 2014 following the acquisition of the Wombat business, where I held various engineering roles from 2006 onward, starting as a developer then to become the Head of R&D for NYSE Technologies. I’ve worked in software development for nearly 20 years now following my graduation from Queens University Belfast with BSc in Computer Science. Currently I’m also the chair of the Capital Markets Collaborative Network (CMCN) within Northern Ireland, working with other international and local based companies and universities on training and education and to promote the sector.
My current role is extremely varied. In the same day I can be helping to troubleshoot low level technical issues, working with other members of the Engineering group on next generation architectures and working with Product Management and Marketing on the business side of being a software and services company. It is extremely rewarding being involved at all parts of the product lifecycle and seeing a product go from an idea on a whiteboard, though development and then into production at customer sites.
We’ve always maintained a high caliber of staff, so I’m lucky enough to work with some first class engineers from around the world. Despite being with the company for some time, I’m still learning from other engineers every day! The nature of the industry means that it can be fast paced at times, but there’s also a great team spirit, even while under pressure.
I am a Software Quality Assurance Engineer within Vela’s engineering group. My job, at its most basic level, is to ensure that our software meets the high standards that our clients have for our platform.
The majority of my time is spent carrying out both manual and automated tests of our software to ensure the expected results are achieved. Prior to the actual software testing, however, there is a period of test planning, which involves not only devising the test plan itself but also the documentation process for our test management system. As part of this process I often liaise with the development team to gain more insight into the software and ensure I cover as many test cases as possible. Aside from performing the manual tests, I spend a considerable amount of my time writing automated testing scripts using a variety of programming languages. I also liaise with my project manager each day to review timelines, discuss work items and communicate delivery plans.
Vela’s Belfast office has a very strong social vibe, which is one of the primary factors that drew me here. There is a large communal area in the office, which includes a pool table, chess board, multiple TVs with games consoles and foosball; you can almost always find someone, especially at lunch time, willing to have a bit of fun. We have monthly social nights organized by the social committee as well, with a large attendance every month. And there are also a few of us who try to go out to lunch every Friday, typically to sample a new restaurant from around Belfast city. Aside from the social aspect I would say that the work here overall is very challenging and fast paced but hugely rewarding. There is a strong sense of teamwork, especially when closing in on a delivery date, when everyone pulls together and puts in some extra effort to get the job done. Finally, there is also a culture here that values employee empowerment; we are all encouraged to look for ways to innovate and improve process where possible.
I work in Vela’s Engineering group, leading a team of software engineers in Belfast responsible for the delivery of our various feed handler product. Like many of us in the Belfast office, I got my start at Queens University, though I suppose I was relatively unique in that I graduated with degrees in Physics with Astrophysics rather than Computer Science or Business. As such, I started my career as a Medical Physicist at the Royal Victoria Hospital in Belfast, specializing in image reconstruction/registration on PET scanners.
I joined Wombat at the start of 2007 as a technical consultant, spending time in New York, London, Singapore and Paris in most of the well-known investment banks on the street. Following the NYSE acquisition of Wombat, I left Wombat and joined Citi in 2010 as a part of their EMEA market data team. It was there I got my first taste of SMDS, migrating Wombat feeds to SMDS and creating the GMD platform in EMEA. In Citi, after three years and a successfully delivered GMD platform, I moved from technology to work on business trading applications in HFT (Citi’s ATD business). It was here I got real exposure to how low latency market data impacts profits of an HFT application, the real benefits of SMDS.
Unfortunately, Flash Boys was released, the appetite for HFT market makers interacting with Client Dark Pools proved controversial and ATD in EMEA was shut down. But when one door closes, another opens and I was excited to join the Vela team in Belfast to drive the company forward from a market data technology point of view, bringing almost 10 years’ experience in the business working on market data ticker plants, Order Management Systems, trading strategies, global development teams and network topologies.
As the Pune lead at Vela, my role involves the overall operation of the office and management of the team here in India. Many of the opportunities I have here are a result of the fact that we are a specialized, nimble business that develops extremely high-end technology solutions. The ability to get these opportunities at this point in my career was one of my main reasons for choosing to work at Vela, and as a result my career has progressed tremendously with my efforts being recognized and rewarded.
When I arrive at the office, I check all client tickets and implementation tasks that need to be completed. I then follow up with my colleagues to ensure they don’t have any issues preventing them from moving forward. Throughout the day I am involved in managing tasks, solving issues, communicating with our clients in Asia and ensuring the smooth running of the office.
One of my primary objectives is to promote effective collaboration and a happy overall working environment here in the office, and the fact that our team gets along so well is something I take great pride in. I have also been fortunate enough to travel to our other locations, and working with our colleagues globally has been particularly helpful. Since joining the company in 2013 I have spent seven weeks in London on-site with one of our major clients and have also visited our headquarters in New York for a couple of weeks to meet the team there. I look forward to more travel, as it is something I enjoy doing in my free time outside of work as well.